Privacy Policy

Lumiin.life

Last updated: December 14, 2025

This Privacy Policy explains how personal data is collected, used, and protected when you visit or interact with Lumiin.life (“the Website”, “we”, “us”).

By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Data Controller:
Lumiin.life

Contact email:
📧 hello@lumiin.life

Lumiin.life operates as an independent digital wellbeing project.
For any questions or requests regarding personal data, you may contact us exclusively via the email address above.

2. Scope of This Policy

This Privacy Policy applies to:

• visitors of the Website
• users who submit forms, questionnaires, or messages
• subscribers to newsletters or email communications
• users who purchase or access digital content (where applicable)

The Website is intended for a global audience and is provided exclusively in English.

3. Personal Data We Collect

3.1 Data You Provide Voluntarily

We may collect personal data when you choose to provide it, such as:

• name or alias
• email address
• messages sent via contact forms
• responses to questionnaires or intake forms
• preferences or intentions shared in connection with personalized content

Providing this information is voluntary. You may choose how much you wish to share.

3.2 Automatically Collected Data

When you visit the Website, certain technical data may be collected automatically, including:

• IP address
• browser type and device information
• pages visited and interaction data
• cookies or similar technologies

This data is used for basic functionality, security, and website performance.

3.3 Special or Sensitive Content

Some forms or messages may include personal reflections related to emotional wellbeing, inner states, or personal experiences.

Such information is processed only if you choose to share it, and solely for the purpose for which it was provided (e.g. content personalization).

We do not request medical diagnoses and do not provide medical services.

Please avoid including highly identifying medical information (such as medical record numbers) or personal data relating to other individuals. Share only what feels appropriate and relevant for your experience.

3.4 Special Category Data (Health & Wellbeing)

If you choose to share information that may be considered sensitive (such as physical health, mental health, symptoms, grief, trauma, or similar), we will process it only for the purpose of creating and delivering your requested personalized content and providing support related to that request.

Where required, we rely on your explicit consent to process such information. You may withdraw your consent at any time by contacting hello@lumiin.life, however this may affect our ability to provide the requested service.

4. Purposes and Legal Basis of Processing

Personal data is processed for the following purposes:

• to operate and maintain the Website
• to respond to inquiries or messages
• to deliver requested content or services
• to personalize digital offerings where applicable
• to send newsletters or updates (only with consent)
• to improve the Website and user experience
• to ensure security and prevent abuse
• to respond to contact requests and messages you send us, including any necessary follow-up. This processing is required to provide the communication you requested.

Legal bases for processing may include:

• your consent
• performance of a requested service
• legitimate interests related to the operation and security of the Website
• compliance with applicable legal obligations

5. Email Communications

If you subscribe to a newsletter or receive emails from us:

• your email address is used only for the stated purpose
• you may unsubscribe at any time using the link provided in each email
• unsubscribing will stop future communications but does not affect prior lawful processing

Newsletter emails are sent only with your explicit consent.

Where available, we may use a double opt-in process to confirm subscriptions.

6. Cookies and Similar Technologies

The Website may use cookies or similar technologies to:

• ensure basic functionality
• analyze traffic and usage patterns
• improve performance and stability

Where required, cookies are used only with your consent.
You can manage or disable cookies through your browser settings.

A separate Cookie Policy may be provided where applicable.

7. Data Sharing and Third Parties

We do not sell personal data.

Personal data may be shared only with trusted third parties when necessary, such as:

• website hosting providers
• email delivery or automation services
• analytics or security service providers
• payment processors (if applicable)

These parties process data only on our instructions and under confidentiality obligations.

8. International Data Transfers

Some service providers may be located outside the European Economic Area (EEA).

Where applicable, appropriate safeguards are used to ensure an adequate level of data protection, in accordance with applicable data protection laws.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including:

• the duration of communication or service delivery
• legal, accounting, or security requirements

Questionnaire responses are retained only for as long as necessary to create and deliver the requested personalized content and to handle any related follow-up, unless a longer retention period is required for legal, security, or accounting purposes.

You may request deletion of your data at any time, subject to legal obligations.

10. Your Rights

Depending on applicable data protection laws, you may have the right to:

• access your personal data
• request correction or update
• request deletion
• restrict or object to processing
• withdraw consent at any time
• request data portability

To exercise your rights, please contact:
📧 hello@lumiin.life

11. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no system can guarantee absolute security.

12. Children’s Privacy

The Website is not intended for children under the age of 16.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted.

13. No Medical or Therapeutic Services

Lumiin.life provides digital wellbeing and mindfulness content only.

The Website does not offer medical advice, diagnosis, or treatment, and should not be considered a substitute for professional healthcare services.

14. External Links

The Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

15. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

The “Last updated” date reflects the current version. Continued use of the Website constitutes acceptance of any changes.

16. Contact

For any questions, concerns, or requests related to privacy or personal data, please contact:

📧 hello@lumiin.life